Passionflix Help
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Knowledge base
Frequently asked questions
Top 5 questions
5
Where is Passionflix available?
Release schedule for new original content
Amazon Prime and Roku
All movies are locked
Cancel subscription
How to use Passionflix
General
13
Getting started with Passionflix
Passionflix original content and subtitles
What devices are supported?
Why do you offer Roku only as Add-on service?
Is the service for free?
See all 13 articles
Features
4
Personal watchlist
Download movies to watch offline
Turning subtitles on/off
Continue watching
Your Passionflix account, payments & vouchers
Login
7
Create an account
Login to Passionflix
Password
I forgot my username
I want to change the login email
See all 7 articles
Payments
10
Start a subscription
Update credit card details
Promo and voucher codes
Gift cards
The monthly subcription fee went suddenly up
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Settings
4
Where can I see the details of my subscription?
How do I subscribe to the newsletter?
How do I unsubscribe from the newsletters?
How do I delete my account?
Founding members
1
Passionflix facebook founding member lounge
Passionflix technical help
Amazon
3
Which Amazon TV devices are supported?
Quick guide to our Amazon TV app
The movie won't play on my Amazon TV device
Apple
4
Which iOS devices are supported?
Quick guide to our iOS app
The movie won't play on my iPhone or iPad
Black screen when trying to play a movie
Android
4
Which Android devices are supported?
Quick guide to our Android app
The movie won't play on my Android device
Black screen when trying to play a movie
Chromecast
2
How can I cast from my device?
There is no Chromecast sign
Roku
3
Passionflix on Roku
The new content doesn't show up in the Roku channel
Technical issues with Roku
Webplayer
3
Quick guide to our web player
Which computers and browsers are supported?
The movie won't play on my computer