Passionflix Help
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Knowledge base
Roku channel update
Roku
1
How do I watch Passionflix on Roku?
Frequently asked questions
Most Frequently Asked Questions
9
I can't log in to Passionflix
I reset my password but still can't log in
Where can I watch Passionflix?
I cancelled but I'm still being charged
What countries is Passionflix available in?
View all 9
How to use Passionflix
General
14
Getting started with Passionflix
Can I watch Passionflix for free?
Amazon Prime
I get the message "Too many devices"
Passionflix original content and subtitles
View all 14
Features
4
Personal watchlist
Download movies to watch offline
How do I turn subtitles on or off?
Continue watching
Your Passionflix account, payments & vouchers
Login
6
How do I create an account, and what if it doesn't work?
How do I log in to Passionflix?
How do I reset my password?
I don't know which email I signed up with
Can I change the email I sign in with?
View all 6
Payments
11
How do I subscribe?
How do I update my payment card?
How do I use a promo code or gift card?
Gift cards
Why did my price go up?
View all 11
Settings
5
How do I check my subscription?
Parental control
How do I subscribe to the newsletter?
How do I unsubscribe from Passionflix emails?
How do I delete my account?
Founding members
1
Passionflix Founding Membership
Passionflix technical help
Amazon
3
Which Fire TV devices are supported?
Quick guide to our Fire TV app
The movie won't play on my Fire TV
Apple
5
Which iOS devices are supported?
Quick guide to our iPhone and iPad app
The movie won't play on my iPhone or iPad
Black screen when I play a movie (iPhone, iPad, Apple TV)
The app says "Could not play this asset"
Android
4
Which Android devices are supported?
Quick guide to our Android app
The movie won't play on my Android device
Black screen when I play a movie (Android)
Chromecast
2
How do I cast to my TV with Chromecast?
There is no Chromecast sign
Webplayer
3
Quick guide to our web player
Which computers and browsers are supported?
The movie won't play on my computer