Payments

Start a subscription
If you want to watch movies with Passionflix on your mobile device (iOS, Android), web browser or Smart TV (Samsung, Android TV) then you need to purchase a...
Fri, 5 Oct, 2018 at 2:25 PM
Update credit card details
In order to update your Credit Card details you will need to: Login to your account on passionflix.com Then go to your Passionflix settingsĀ  Select Paym...
Wed, 7 Nov, 2018 at 10:14 AM
Promo and voucher codes
Passionflix sometimes offers special promotion codes that will alter the price of your subscription for a limited period. Those promotions are offered in em...
Mon, 12 Nov, 2018 at 1:44 PM
Giftcards
You can buy a giftcard for a friend or family member on our website with your Paypal account. After you selected and paid for your giftcard you will rec...
Mon, 12 Nov, 2018 at 1:44 PM
The monthly subcription fee went suddenly up
The regular price for a monthly subscription is currently 5.99 USD. If you used a code during the purchase flow the monthly price might be lower. Promo cod...
Thu, 6 Dec, 2018 at 2:23 PM
Code doesn't work
There can be several reasons why a code doesn't work when you try to apply it during the purchase flow. First of all you need to be logged into your ...
Thu, 6 Dec, 2018 at 2:40 PM
Paying but can't play any movie
If you are paying for a subscription but you are still confronted with a message saying "please purchase a subscription" do the following: Che...
Wed, 7 Nov, 2018 at 10:11 AM
Rejected payments
If the payment from your credit card is rejected here are some things you can check: During the registration processĀ  double check that you have inser...
Fri, 5 Oct, 2018 at 10:39 AM
Charged twice
If you discover that your credit has been charged twice for Passionflix please answer the following questions: Are the payments charged on the same day?...
Fri, 5 Oct, 2018 at 12:03 PM
Changing billing date
If you would like to change your billing date to a specific date then there is only the following option: Cancel your subscription Wait until it has ende...
Fri, 5 Oct, 2018 at 2:42 PM