Payments

Start a subscription
If you want to watch movies with Passionflix on your mobile device (iOS, Android), web browser or Smart TV (Samsung, Android TV) then you need to purchase a...
Thu, 16 May, 2019 at 2:22 PM
Update credit card details
In order to update your Credit Card details you will need to: Login to your account on passionflix.com Then go to your Passionflix settings  Select Paym...
Thu, 16 May, 2019 at 2:22 PM
Promo and voucher codes
Passionflix sometimes offers special promotion codes that will alter the price of your subscription for a limited period. Those promotions are offered in em...
Thu, 16 May, 2019 at 2:23 PM
Gift cards
You can buy a gift card for a friend or family member on our website with your Paypal account. After you selected and paid for your gift card you will rece...
Thu, 23 May, 2019 at 11:23 AM
The monthly subcription fee went suddenly up
The regular price for a monthly subscription is currently 5.99 USD. If you used a code during the purchase flow the monthly price might be lower. Promo cod...
Thu, 23 May, 2019 at 11:26 AM
Code doesn't work
There can be several reasons why a code doesn't work when you try to apply it during the purchase flow. First of all you need to be logged into your ...
Thu, 23 May, 2019 at 11:31 AM
Paying but can't play any movie
If you are paying for a subscription but you are still confronted with a message saying "please purchase a subscription" do the following:  1. Che...
Thu, 23 May, 2019 at 11:43 AM
Rejected payments
If the payment from your credit card is rejected here are some things you can check: During the registration process  double check that you have inser...
Thu, 23 May, 2019 at 11:46 AM
Charged twice
If you discover that your credit has been charged twice for Passionflix please answer the following questions: Are the payments charged on the same day?...
Thu, 23 May, 2019 at 11:49 AM
Changing billing date
If you would like to change your billing date to a specific date then there is only the following option: Cancel your subscription Wait until it has ende...
Thu, 23 May, 2019 at 11:55 AM