You can cancel your subscription on our website passionflix.com. In order to prevent unwanted charges on your credit card please cancel your subscription latest 2 days before your billing date.
- Log in to your account through the web browser (not the app)
- Click on the name in the top right corner
- Choose ‘Subscription’ > ‘Cancel subscription’
- Choose your cancelation reason in our survey then click `Unsubscribe'
If you do so a message will tell you when the current billing period will end. At the end of your billing period you will still be able to login but if you want to watch something you need to subscribe again.
If you have started your subscription through a Roku device, please make sure that you also cancel the other subscription from there. If you need help with that please contact Roku support.