You need your username together with your password to login to Passionflix. If you however should have forgotten your username then please contact our customer support at and provide us with the following information:

  • contact email address
  • profile name
  • the last 4 digits of the credit card you used to pay for your subscription

We will then use that data to search in our database and provide you with the correct login information to your account.

Can I change my username?

We are sorry. At the moment it isn’t possible for our customers to change the username.

You can change your contact email address on the account page on All messages like the newsletter and password reset emails are then send to your new contact email address.